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| 4. 24x7 Availability | ||
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Ross Never Sleeps. | |
| Service
and convenience is our commitment to you. You can use a traditional
phone or fax during business hours but what happens when you’re
burning the midnight oil. |
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Track Your Jobs. You can communicate with Ross anytime. Ross even keeps a job diary that can be used for future reference by you and us. Online tracking with accountability. | |
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Place Reorders. With Ross, it's easy for you to reorder. When you click a reorder the system automatically fills your job ticket so you can use your saved job as-is or make changes securely in your online browser. | |
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Confirm Job and File Receipt. No matter when you send in your job, we receive a confirmation notice via email and a backup copy immediately stores in our fax. | |
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Alert Staff. The right person in the right department receives your files correctly, the first-time. Ross keeps you informed every time we make any changes. And if you don't have access to your e-mail, we can even send a fax or hard copy. Timing is everything. | |
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Get Tips. You have access to useful and up-to-date tips and training tools for your favorite desktop application. Learn the true power of Ross at your side, just click away. | |
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